Frequently Asked Questions About Surgical Instruments

Find answers about products, specifications, quotations, ordering, delivery and documentation. Cannot find what you need? Send us an enquiry.

Products & Technical

How can I find a particular surgical instrument?

Browse the catalogue by instrument type, by speciality or by set, or use the search box on the site. If you cannot find a particular instrument, send us the product name, code, photo or specification using the product enquiry form. Our team can review the details and advise on the next steps.

Do you provide product datasheets or specifications?

Product pages list specifications and offer a PDF datasheet to download. You can start from the product catalogue.

Can I get a catalogue?
How should instruments be cleaned and maintained?

Hospitime publishes a care guide for surgical instruments. Please see the Surgical Instruments Care Cycle.

Orders & Quotes

How do I send an enquiry or request a quotation?

Add the instruments you need to the enquiry cart using Add to quote, fill in the product enquiry form on a product page, or use the general enquiry form. You can also write to us at [email protected]. Our team will get back to you within 72 working hours.

Can I request quotes for multiple instruments?

Yes. Add several instruments to the enquiry cart using Add to quote and send them together in one enquiry.

Can I request product samples?

Yes, we provide samples of surgical instruments and other medical tools, generally at discounted prices. Tell us your sample requirements when you send your enquiry, and our team will take care of the rest.

Is there a minimum order quantity or value?

No order is too large or too small for us. Very small orders can cost more per item to ship because of freight rates, and some items, such as scalpel blades, are not supplied in small quantities.

How do I place an order?
  1. Send written consent by email.
  2. Send a purchase order on your company letterhead.
  3. Transfer the payment to our company account.
  4. Confirm the payment by email or phone.
  5. Send your complete postal address.

Payment & Delivery

How are payment, shipping and delivery handled?

Payment terms, shipping, freight and delivery timelines are confirmed individually by our team for each enquiry. Please send your requirements through the enquiry page.

Do you export from India?

Hospitime India is a manufacturer and exporter of surgical instruments and serves customers in India and overseas. International buyers can send an enquiry, and shipping details are confirmed individually.

Quality & Documents

Can I check certificates and test reports?

The certificates and material test reports published by Hospitime can be viewed and downloaded on the Our Certifications tab of the About Us page. Please check the issuing body for current validity and scope.

Company & Support

How can I contact Hospitime?

Email [email protected], call +91-11-42230205, or message us on WhatsApp. You can also use the contact page.

Tell me more about Hospitime.

Hospitime India traces its roots to the early 1950s, when the late Harbans Lal Grover founded a small trading company in newly independent India. The company ventured into exports and later focused on surgical and medical instruments and supplies. Mr. Rajesh Grover, the present group manager adviser, is its mentor.